Thursday, November 19, 2009

QuickBooks Conversion tool will not work with 64 bit Windows, or Accounting software wants to kill me

First Microsoft discontinues Office Accounting 2009 a mere four months after I install it and spend 40 hours trying to get it working over the network with XP. Then I make the move to QuickBooks due to this press release, and discover that their oh so magnificent data conversion tool will not work with either Vista 64 bit or Windows 7 64 bit. I now have to wrangle one of the old computers from the closets, do a clean install of 32 bit vista on that, install both Quickbooks and Office Accounting on that computer, convert that over on there, and then move the Quickbooks file to one of the two 64 bit computers I have here in the house. Such joy. No wonder I hate accounting.

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posted by Steve at 12:46 PM

4 Comments:

  • aaah, so we aren't alone. I think its worth mentioning that the support group for quickbooks also isn't that supportive.

    By Blogger LCT, At December 1, 2009 at 8:23 AM  

  • As it turns out, you can't use 64bit windows, and everything must be on the C drive, no exceptions. Do they tell you that anywhere in the documentation? No they do not.

    By Blogger Steve, At December 1, 2009 at 9:41 AM  

  • I'm on their support line now and for a $50 fee they will convert the data for you remotely. I'm trying to find out how to get that done for free.

    By Blogger Unknown, At December 2, 2009 at 7:45 PM  

  • Ok. So I am a computer professional, a Microsoft Small Business Specialist, and a quickbooks reseller.

    I have over 300 poor souls that I have installed Office Accounting with who all have to convert to something new.

    So I tried the conversion on my own data and it failed (what a shock). I called intuit and they want to charge me $50 to do the conversion too. I explained to them that I have 300 customers to convert, and they told me that there are no exceptions to the fee no matter what.

    So guess what I am telling my customers: DONT BUY INTUIT PRODUCTS EVER!

    I am still looking for another product with a conversion tool, but I am not going to hang my customers out to expect another $50 fee just for conversion of data.

    BAD MOVE INTUIT!

    By Anonymous Anonymous, At December 11, 2009 at 2:45 PM  

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